Used the shop checkout, contact form or comment forms? Access and manage your personal data on these pages:
If you do not have an account you must enter your email address.
You can call us on 07855 354 516
Or Email us on the Contact page
Your account will be closed and all data will be permanently deleted and cannot be recovered. Are you sure?
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.
We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site.
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
We do not use vulnerability scanning and/or scanning to PCI standards.
An external PCI compliant payment gateway handles all CC transactions.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
We use strong passwords in our admin areas to ensure the security of our databases and user accounts. Access to the databases is only granted to the website administrators.
We use unique strong passwords on all admin and manager accounts and force the use of strong passwords on all user accounts. We also have a password strength notification to help users choose a strong password when creating an account at our eCommerce shop checkout.
Our hosts employ the following security measures to ensure the safety of goodcarmafoods.com and all their website users:
We use the WordPress security plugin that employs the following security measures to protect the website and the users data:
In the event of a data breach the website will be taken offline until resolved. All admin level passwords will be changed and the host’s security support team will be notified. All users with personal data stored in goodcarmafoods.com databases will be notified of the breach via email.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
We will notify the users via in-site notification
Individual Redress Principle
We agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If users disable cookies in their browser:
If you turn cookies off it will turn off some of the features of the site.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
We do not include or offer third-party products or services on our website.
We keep personal data for the following amount of time before deleting it:
All user emails sent to goodcarmafoods.com sent using the contact form on the website or from an email client that are 5 years or older will be deleted from the website manager’s webmail and email client annually during the month of January.
Comment form submissions will hold and display the commenter’s full name, email and comment data. Users must tick a box to consent for their private information to be used when making any comment on goodcarmafoods.com.
All comment form submissions on products approved by moderators will be visible to the public and kept as long as the product is being sold. If the product goes out of production, all comments related to that product will be deleted within 2 years of the date of ceased production.
All comments for submissions on blog posts approved by moderators made without the user having an account, will be kept for 15 years before being deleted. Any comments made by account holders will be deleted within 2 years of the account cancellation.
Each order made through our eCommerce system contains the following data in relation to the user’s transaction; first name, last name, email address, phone number, billing address, shipping address.
Any transaction data stored in our website databases will be deleted at the end of January annually if the order is 7 years or older.
If a user requests their personal data to be deleted, Good Carma cannot delete the transaction data by UK tax law unless it is up to or over 6 years old. Good Carma can only delete personally identifiable information like user profiles, comments, newsletter subscription and emails.
At the checkout the user can choose to create an account or checkout as a guest.
If the user chose not to create an account at the checkout, their order data will be stored in our database and paper records for 7 years.
If the user chooses to create an account at checkout or in the “My Account” page a new WordPress user account will be created. The user will gain access to the “My Account” page accessed in the page header menus.
On this page the user can view recent orders, manage shipping and billing addresses, edit password and account details, delete account and personal data, request a list of personal data stored, make a complaint about personal data usage and view privacy preferences.
We have implemented the following:
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
We use Google Analytics to track and report on traffic to our website. This stores data on where visitors come from (referrers), how long they stayed on our website and their geographical position. We have configured Google Analytics to automatically delete all user-level and event-level data stored every 26 months.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
All newsletter signup forms will require the user’s full name and email address to be stored in the website owner’s newsletter delivery clients database.
After entering their details in the sign up form a double opt-in confirmation email will be sent to the user asking them to confirm their subscription to the newsletter.
All newsletters can be unsubscribed to by using a link in the footer of every email sent out to the recipient list. Users can also use the unsubscribe from newsletter page to enter their email address for removal from the list.
Any email addresses that bounce will be removed from the mailing list. Any email addresses that do not open emails for 3 years will be removed from the list.
and we will promptly remove you from ALL correspondence.
We honour Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
It’s also important to note that we do not allow third-party behavioural tracking.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
The CAN-SPAM Act is a US law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
To be in accordance with CANSPAM, we agree to the following:
If there are any questions regarding this privacy policy, you may contact us using the information below.
goodcarmafoods.com
39 Bonllwyn, Llandybie, Ammanford,
Carmarthenshire SA18 2EF
mail@goodcarmafoods.com
07855 354 516
Last Edited on 18-05-2018
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